Gizlilik Politikası
# Privacy Policy
**Last Updated:** January 2026
Flexora AI ("Flexora AI", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").
By accessing or using Flexora AI, you agree to the terms of this Privacy Policy.
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## 1. Information We Collect
### 1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide, including but not limited to:
* Name
* Email address
* Phone number
* Business or company name
* Billing and payment information
* Account login credentials
* Communications with us (support requests, feedback, etc.)
### 1.2 Information Collected Automatically
When you use Flexora AI, we may automatically collect certain information, such as:
* IP address
* Device type, operating system, and browser type
* Usage data (pages viewed, features used, timestamps)
* Cookies and similar tracking technologies
### 1.3 Data You Upload or Process
Flexora AI may process data you upload, import, or connect to our platform, including customer data, email lists, or marketing content. You remain the owner of this data.
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## 2. How We Use Your Information
We use the collected information to:
* Provide, operate, and maintain Flexora AI
* Create and manage user accounts
* Process payments and subscriptions
* Improve platform performance and user experience
* Communicate with you about updates, offers, and support
* Monitor usage and prevent fraud or abuse
* Comply with legal obligations
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## 3. How We Share Your Information
We do **not** sell your personal data. We may share information only in the following cases:
* **Service Providers:** Trusted third parties who assist with hosting, payments, analytics, email delivery, or customer support
* **Legal Requirements:** If required by law, regulation, or legal process
* **Business Transfers:** In connection with a merger, acquisition, or sale of assets
* **With Your Consent:** When you explicitly authorize us to share information
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## 4. Cookies and Tracking Technologies
Flexora AI uses cookies and similar technologies to:
* Remember user preferences
* Analyze traffic and usage patterns
* Improve functionality and performance
You can control or disable cookies through your browser settings; however, some features may not function properly.
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## 5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
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## 6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
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## 7. Your Rights and Choices
Depending on your location, you may have the right to:
* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Object to or restrict processing
* Withdraw consent at any time
To exercise these rights, contact us using the details below.
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## 8. Third-Party Links
Flexora AI may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
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## 9. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. By using Flexora AI, you consent to such transfers in accordance with this Privacy Policy.
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## 10. Children’s Privacy
Flexora AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
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## 11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of Flexora AI after changes constitutes acceptance of the revised policy.
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## 12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
**Email:** [support@flexoraai.com](mailto:support@flexoraai.com)
**Company Name:** Flexora AI
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If you need this Privacy Policy customized for GDPR, CCP
A, or specific countries, or tailored exactly to Flexora AI’s features (email marketing, CRM, AI tools, etc.), I can refine it further.